By adding WhatsApp as an additional channel, you lower the threshold for your (potential) customers to reach out. The business opportunities of WhatsApp, allowing your company to be accessible to customers through this channel, are endless.
You can reply faster by using pre-formatted messages, responding automatically with absence messages or adding conversation tags to categorise messages.
With a WhatsApp Business account, you also benefit from additional functionalities that help you communicate with customers more easily.
